Customer Care & Social Media Executive

Customer Care & Social Media Executive

Role Focus: Customer experience + social engagement
Key Responsibilities:

• Respond to customer inquiries via WhatsApp, Messenger, and social media.

• Handle comments, feedback, and basic order-related queries.

• Engage with the audience on Facebook, Instagram, and TikTok.

• Support social media campaigns with quick responses and customer follow-ups.

• Maintain a helpful, friendly, and professional brand voice.

Please fill out this form carefully. For the Digital Product Presenter role, also upload a 30–60 second self-introduction video.  

💰 Salary & Benefits:

• Basic salary as per Government of Nepal rules (with Social Security Fund).

• Negotiable pay + incentives for candidates with exceptional skills in content creation, engagement, or conversions.

• Fast growth opportunities in CX, social media, and digital marketing.