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Last Updated On : 25th April, 2025 – 2082/01/12 BS
At Buynep, we are committed to protecting your privacy and ensuring a safe online shopping experience. As an e-commerce platform connecting Nepal, from rural producers to urban consumers, we focus on customer satisfaction, convenience, and trust. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
- Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information:
– Name
– Email address
– Phone number
– Shipping address
– Payment details (handled via third-party payment processors)
Automatically Collected Information:
– Device type and browser
– IP address
– Pages visited and actions taken on our website
– Cookies and tracking data (see Cookie Policy below)
- How We Use Your Information
We use your information to:
– Process and fulfill your orders
– Communicate with you regarding your purchases
– Send marketing emails, newsletters, and promotional offers (with your consent)
– Improve our website, services, and customer support
– Detect and prevent fraudulent transactions
– Comply with legal obligations
- Sharing Your Information
We do not sell your personal information. However, we may share it with:
– Third-party service providers who help us with payment processing, logistics, shipping, marketing, and customer service
– Government authorities or legal entities, when required by law
- Cookies and Tracking Technologies
We use cookies and similar tracking tools to:
– Enhance your browsing experience
– Store your preferences
– Analyze website performance and traffic
– Customize content and offers
By using our website, you consent to our use of cookies. You can adjust your browser settings to refuse or delete cookies, though this may impact site functionality.
- Data Security
We implement industry-standard security measures to safeguard your data. While no system is 100% secure, we take reasonable steps to protect your personal information from unauthorized access, loss, or misuse.
- Your Choices
– Email Preferences: You can unsubscribe from marketing emails at any time using the link in our messages.
– Access & Correction: You may contact us to update or correct your personal information.
– Cookies: You may disable cookies through your browser settings.
- Children’s Privacy
Buynep does not knowingly collect information from individuals under the age of 13. If we become aware of such data being collected, we will delete it promptly.
- No Seller Accounts
At this time, Buynep is a buyer-focused platform. We do not allow sellers to register or list products independently.
- Third-Party Services
Buynep may integrate with trusted third-party services for:
– Payment processing (e.g., digital wallets, banks)
– Shipping and logistics
– Marketing tools and analytics
These services have their privacy policies. We encourage you to review them when using their platforms.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
- Contact Us
If you have any questions or concerns about our Privacy Policy or your data, please contact:
Email: support@buynep.com
Phone: +977 9851402292